Comics America Comic Service

Read all about the easiest system in the world to get your monthly collection needs taken care of. Then click the link at the bottom to register your standing order list right away! Don't go through another day of uncertainty about receiving all the books and goodies for your collection!

The Comics America System

Collectors have total flexibility in ordering because Comics America uses a standing order/custom order system to register orders. Your standing order is selected from the membership store from a fixed list of the most dependable titles currently being published from the most consistent publishers. It's for titles you buy every issue of, no matter what. Register the quantity of each title you buy for every single issue of that title. (Example: If you always buy 2 Spider-Man, input a "2" in the quantity.) At the completion of registering your list, you will be asked to deposit to establish your account and create credit to draw on to pay for products. Deposits are in units of $100 US. Follow the instructions to do so. Everything is secure and confidential.

The custom order is created each month at the Previews Store, where you can order any of the myriad of products listed. This order is in ADDITION to your standing order. That way you can TOTALLY CUSTOMIZE what you get. You can order extra copies of special issues of a title you normally get, order other titles not offered on the standing order list, and choose from thousands of other comic books, magazines, and non-comic collectibles.

General Questions & Answers

Do you have to have a standing order? Every member has one because Previews Magazine is automatically entered and sent regularly.

Any minimums? No, but smaller orders defeat any savings, because postage charges will eat them up.

What base prices apply? All prices are based on US dollars. This can be especially advantageous for collectors outside of the US because the exchange rate for other countries can often skewer pricing to the high side. This way, everyone gets equal treatment as if they lived stateside and helps you save extra money.

What basic discounts do members receive? Our basic discounts are very attractive: Comic Books, with the exception of Archies, get 20%. Archies, magazines, books and most collectibles range between 10% and 20%. Some collectibles have fixed prices with no discounts.

Are there any other discounts? You bet! We have a tiered scale of ADDITIONAL discounts which, depending on the number of regular titles you have on your standing order, ranges from 1% right up through a terrific 7%! In this way, you can reach a discount as high as 27% on your regularly-collected titles each and every issue!

What payment is required? Accounts are operated automatically from a credit balance. This means you deposit funds in advance first when you join via credit card, and then we do it automatically if you run out of funds. Deposits are always in units of $100 US. For example, you start your account. After a few weeks you have a remaining credit of $21.42 (just picking a number from thin air). Your next invoice is generated for $35.00, which puts you "into the red" for $13.58. We would then automatically run a credit card charge for $100, restoring your credit balance to $86.42. The system keeps a running track of your remaining credit and you always get a clear and detailed statement of your account activity with each shipment, so you know exactly where you are at.

What are the shipping schedule choices? There are two: Monthly or Bi-weekly. Choose the one you'd like, but remember that shipping costs are greater with Bi-weekly because shipments are more frequent.

How long does it take for a new standing order to take effect? Depending on when you order, it normally takes 1 month to start regular shipments. You can instruct us to start immediately in the "Special Instructions" during checkout.

How long does it take for a Previews Store order? Previews store orders ship as products are received, and the items go out with your order according to our shipping schedule.

What obligations do members have? Accept the products which have been ordered. This may mean enduring publisher delays which no one (sometimes not even the publisher!) can control. Obviously if a product is cancelled this doesn't apply.

Ordering Questions & Answers

Can standing orders be easily changed? Yes. Changes are currently made via e-mail. In the future we'll have this capability on-line. You can add or subtract titles. Please note: It takes up to 2 months for a change to take effect. If you cancel a title, there may be orders already registered for you. You will receive them. If you add a title, you might not get the next immediate issue. Use the Previews Store order to solve this problem.

Are members obligated to take Previews Magazine each month? Yes. It gives you complete info on all the products we make available. Also, if you don't want to use the on-line Previews Store to make orders, getting it each month includes the order form which you can complete and send in via regular mail.

Can titles not shown on the standing order list be added as standing orders? No. The list includes titles with proven track records. The list does NOT include mini-series or one-shots or stuff that would necessitate a great number of changes every month. The idea of the standing order is to make things EASIER to depend on, not harder. We used to update the list very infrequently, but this has now changed and we will update it as important changes take place to keep it as up to date as possible.

Can a member request an order like "All Superman titles"? No. Use the Previews Store or order form each month to order EXACTLY what you want. You wouldn't appreciate it if you got something you didn't want because we tried to guess what qualified as an order for you.

If a member has a standing order, do those titles have to be ordered each month? Not unless you want extra copies. They come automatically in the quantity you listed.

Does a member have to place a Previews order each month? No. If there's nothing that catches your eye, just wait. Standing orders will still arrive like clockwork.

Are order due dates rigid? They are actually pretty flexible, but we appreciate it when you order within the timeframe. Currently it's around the 25th of each month. If you miss it, we usually leave the list up for a few days extra (sometimes even longer if we're particularly behind schedule) and we'll still do our best to get you the goodies, and most of the time we're extremely successful that way.

Can a member use the account for back issues? Yes. E-mail or send your want lists with filling instructions, or place "Print/Fax" on-line orders on our other stores with directions in the "Special Instructions" area telling us to charge your account and ship whatever is available with your regular Comic Service order.

How do I make my Previews order from the site? Easy. Go to the Previews (or Service as we call it) Store. The first time in, register with your name and Comic Service account number. Search items and place your orders as you would normally. During checkout, choose "Print/Fax" as your checkout option and complete the order. It's that simple. The order will be entered and when processed, all items will come out with the proper discounts.

Miscellaneous Questions & Answers

Are all orders guaranteed? You will receive what you order except for cancelled products, products restricted geographically by licensing, or products prohibited by the friendly customs regulations of your country.

What if an item is ordered, cancelled, and subsequently relisted? If it's a standing order title, you'll get it automatically. If not, reorder it using the Previews Store or order form at the time the resolicitation listing appears.

What additional things do members receive? Upon joining or updating a standing order, you will receive a separate confirmation either by e-mail or snail mail. Periodically we issue a short newsletter. Every shipment comes with complete invoicing and balance details. Sometimes we have special promotions or price breaks on desirable products. Keep abreast of these things on this site.

How does a member cancel an account? We require notification in writing via e-mail or regular mail. Any orders placed up to that point must be honored. Leftover account balances must be used up with product. Your account number once assigned to you remains so that you may reactivate your account at a later date.